Privacy Policy

Captain Data Privacy Policy

Operated by Jyos Tech and Info Services (OPC) Private Limited Last updated: July 2026

1. Information We Collect

To provide secure delivery operations and efficient routing, Jyos Tech and Info Services (OPC) Private Limited collects personal details such as your full name, contact number, government identity verification documents (including PAN and identification records), banking details for payouts, and real-time GPS location telemetry during active delivery shifts.

2. Use of Location & Telemetry Data

Your device's precise location is tracked strictly while you are logged in as active on the captain platform. This data is utilized to assign nearby orders, optimize delivery routing, provide live maps for receivers, and monitor task completion parameters.

3. Data Security & Protection

We implement robust administrative, technical, and physical safeguards to protect your personal and financial information against unauthorized access, disclosure, or misuse. Sensitive credentials such as bank account tokens and tax IDs are encrypted securely.

4. Sharing of Information

Your personal or banking data is never sold or rented to third parties. Information is shared only with trusted financial gateway partners for wage settlements or when legally mandated by statutory authorities and government regulations in India.

5. Data Retention

We retain your profile data, delivery logs, and verification records for as long as your captain account remains active or as required by corporate, tax, and legal compliance mandates.

6. Contact & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, you may reach out to our support team directly through the 'Support' section of the application or via support@shoppinginfo.in.